Privacy Policy

See also: Cookie Policy

This Privacy Policy applies to information that we collect about you when you use our website myefe.es and our mobile application “English Transcription” for Android.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Throughout this Privacy Policy, we’ll refer to our website and mobile application collectively as “Services.”

Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better.

We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

Information You Provide to Us

When you sign up for or use the Services, you voluntarily give us certain information, including an email address, username, profile picture, and password. If you sign in through your social media account (including Facebook and Google Sign-in), we take an email address, profile picture, and ID from the corresponding social media account.

Information We Collect Automatically

When you use the Services, the following information is created and automatically logged in our systems:

Log data: Information that your browser automatically sends whenever you visit the Website, or that the App automatically sends when you use it. This data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Website), browser type and settings, the date and time of your request, and how you interacted with the Services.

Cookies: Information from cookies and other technologies stored on your device. Please see our Cookie Policy to learn more about how we use cookies and other technologies.

Device information: Includes the type of device you are using, operating system, settings, unique device identifiers, network information, and other device-specific information. Information collected may depend on the type of device you use and its settings.

Usage Information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with, and the time, frequency, and duration of your activities.

How and Why We Use Information

Purposes for Using Information

We use information about you for the purposes listed below:

  • To provide our Services. For example, to set up and maintain your account, backup and restore your data, provide customer service, process payments, and orders, and verify user information.
  • To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage Our Services more efficiently or make our Services easier to use.
  • To place and manage ads in our advertising program. For example, to place ads on our site and understand ad performance.
  • To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users (like those who have a particular plan with us or have been users for a certain length of time), advertising our Services, analyzing the results of our marketing campaigns (like how many people purchased a paid plan after receiving a marketing message), and understanding and forecasting user retention.
  • To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of Myefe Team and others, which may result in us, for example, declining a transaction or terminating Services.
  • To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
  • To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our Services, recommending content.
  • To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products; texting you to verify your payment; or calling you to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt-out of marketing communications at any time. (If you opt-out, we’ll still send you important updates relating to your account.)

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information — for example, to provide and update our Services; to improve our Services so that we can offer you an even better user experience; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Services; and to personalize your experience; or

(5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on, as described in our Cookie Policy.

Sharing Information

How We Share Information

We share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below:

  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions your Information may be shared with third-party providers of hosting, email communication, and customer support services, analytics, marketing, advertising. For more details on the third parties that may place cookies through the Website, please see the Cookie Policy. Following our instructions, these parties may access, process, or store information in the course of performing their duties for us.
  • Legal Requirements: If required to do so by law, applicable regulation, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Myefe, (iii) act in urgent circumstances to protect the personal safety of users of the Website or the App, or the public, or (iv) protect Myefe against legal liability.

We do not sell our users’ data. We aren’t a data broker, we don’t sell your personal information to data brokers, and we don’t sell your information to other companies that want to spam you with marketing emails.

We show ads on some Myefe site pages, and the revenue they generate lets us offer free access to some of our Services so that money doesn’t become an obstacle to having a voice.

Security

We take reasonable administrative and technical steps to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

If you are located in certain parts of the world, including California and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.

European General Data Protection Regulation (GDPR)

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.

California Privacy Disclosures

We may use cookies or other technologies on our Website or App that collect information about your browsing activities over time and across different websites following your use of the Website or App. We may allow third-party service providers and other third parties to do the same. We currently do not respond to “Do Not Track” (DNT) signals and operate as described in this Privacy Policy whether or not a DNT signal is received.

If you would like to request information about third parties that collect your data on our site for direct marketing purposes please contact us.

Cookies

The Website uses cookies and other technologies to make it easier for you to use the Services during future visits, monitor traffic on our website or app, and to personalize instructional content. For more information, please refer to our Cookie Policy.

Links to Other Websites

The Website and the App may contain links to other websites not operated or controlled by us (“Third Party Sites”), including social media websites and services. The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of such Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact those sites directly for information on their privacy practices and policies.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us through our Facebook group.